What was your experience with OneTravel?
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Customers don't like
- Terrible customer service
- Scam data on website
- Difficulty getting refund
Customers like
- This company and responsible
- Low price
- Last representative i spoke to
FROM:KAREN SUE MENEAR & CHRISTA DAWN MENEAR, 86 Henderson Drive, Philippi, WV 26416 DATE:June 21, 2018 REQUEST FOR REFUND OF ADDITIONAL EXPENSES INCURRED WHEN AMERICAN AIRLINES CANCELLED OUR FLIGHTS HOME FROM SARASOTA, FLORIDA, ON JUNE 18, 2018 I had flights already...
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I BOOKED A FLIGHT AND RENTAL CAR. I COULD NOT SEE MY SEAT ASSIGNMENT, SO I CALLED THEM. THEY SAID I HAD TO CALL THE AIRLINE. WHEN I CALLED THE AIRLINE, THEY TOLD ME I HAD TO PAY $220 MORE BEFORE THEY WOULD GIVE ME MY SEATS. I CALLED ONE TRAVEL BACK AND THEN THEY WANTED...
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Georgia
We are sorry to hear that you had an unsatisfactory experience. If you would please supply the booking number you were given when booking the reservation we would be happy to ...
I didn't like
- Are crooks
When I booked online I put my credit card exp number backwards without realizing it. so they call me back within 20 min of placing my order online. They asked me to give them all my information over again and by the end of the call I was till getting the same deal with...
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Georgia Gallarde
We would certainly be happy to look into your concerns but we will need some additional information such as the booking number you were given for the reservation
OneTravel - Good experience
Had to rebook the flight to come home earlier
Extremely sketchy company. Hidden $75 fee not clearly stated on the website when all major online travel sites allow FREE 24 hour cancellation as do all travel agencies. Absolutely will never use One Travel again. They use fraudulent practices and make cancellation...
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Product
I didn't like
- Fraud rip-off cheat dishonest theft
My wife booked a flight for her sick parents to come and stay with us in the US and seek medical attention while in our home, instead going directly to the airline, she decided to use one travel, to book their flight, once the tickets were bought and the flight...
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I was quoted $400 on the onetravel.com site when I attempted to change my flight. I decided to go ahead and made the payment and they send me a bill for $543 in the email receipt which i thought maybe the fees were not part of the original price. The next day they...
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Tungalag
My name Tungalag Davaasuren, onetravel online momey maker for nothing , for cancellation they took money in advance each person 380.AUD then disappear , still didn’t get a ref...
Georgia Gallarde
My name is Georgia Gallarde and I work for OneTravel. To look further into your concerns we will need some additional information such as your booking number. If you would lik...
Product
OneTravel - The worst customer service!
It took four days to get to get my e mail corrected! Customer service is terrible. They will not try to help you change anything with your ticket unless they charge you very steep fees. The customer service speaks to you with no respect. I will only recommend to never use Onetravel.
Product
We booked our flights on Nov 11, 2017 with One Travel.com Our flight was from Ottawa to Australia We went through the agent who was very eager to help us only to find out that after paying $3,983.74 they debited our credit card for $200.00 for an agent fee. We also...
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Product
I didn't like
- Attempt to mislead facts on the cancellation
- I would rate them as scammers
- Fraudulent
Similar to OneTravel
My husband and I are pissed! We booked our trip to Australia with One Travel in November 2017. An agent helped us book our flights and then charged us $200. for an agent fee. We purchased the Travel Protection Plan for $200. Our flight and to be changed because of a...
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aMERICAN AIRLINES IF THEY CANCELED YOUR FLIGHT THEY SHOULD BE RESPONSIBLE. YOU CAN GO ONTO THEIR WEBSITE AA.COM AND SUBMIT A CLAIM THROUGH THEIR CS LINK