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I booked travel for my daughter on specific dates. When she received her confirmations, the dates were different than what I believed I booked. When I contacted customer service, they said their search engine had changed my dates for a cheaper fare. When I explained...
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1.0
#1164043
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I ordered my travel on line for Jan 3rd. Once i confirmed my purchase it showed reservations for Jan 5th. I paid for the cancellation insurance. I called them immediately and my cancellation was denied. They said that was only for medical reasons. Where the *** did it...
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1.0
I didn't like
  • Difficulty making changes in first 24 hours
  • Difficulty getting refund
  • Lack of information
#1161129
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I purchased an airline ticket from Chicago OHare to JFK and was sure I checked the $24.95 fee in case I needed to change the ticket. I called to change it due to an emergency and I was told it would cost around over $300 to make the change. I told the agent that I...
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1.8
I didn't like
  • Cancelation problem
#1159009
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OneTravel - Change ticket

OneTravel
#1147231
For the first call I didnt heard anything, but in next call it was easy process to change the ticket information. And I could easily change the ticket Why 100 word? {{Redacted}}
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OneTravel - Pour customer service

OneTravel
#1146693
1.0
Details
Very pour customer service and almost impossible to understand their accent. I have spent several hours in two days, I have talked to 8 different people trying to resolve a name change issue that still has not been resolved!
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Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff

OneTravel - I want to bye the ticket from one travel. But when i am call

OneTravel
#1137636
When i am calling no body responding. Only computer responding.
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OneTravel - DONT TRUST THIS COMPANY

OneTravel
#1134618
I’m at the airport at Rio de Janeiro as we speak and have just missed our flight to Buenos Aires that we booked with one travel. They deducted money but failed to send us confirmation until the flight left us. We are now in the process of trying to block their transaction. Stay away!!!!!!!!!!!!!!!!!!!!
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On December 4, 2017 I booked a flight through Onetravel for February 15, 2018 from Rio de Janeiro through Sao Paulo to Iguassu Falls connecting flights 6205 and 6182. Than after a few days I received an email that Avionca Air has canceled one of the flights and we have...
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1.0
#1153552
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They have a rigged software,i was looking for a flight to go see some family in Chicago and this site had the cheapest rate so i booked with them for Tuesday so when i finished it i saw that they booked me for Thursday i had to call them and ask for a date change but...
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I didn't like
  • Scammers from india
#1153414
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Hi, My name is Frida, I'm from Peru. I bought a ticket online and it was denied by the bank. Onetravel called me and said I need to buy it again. The ticket number was 46846979. with dinners card xxx6227 So I bought a new ticket with Visa xx8028 and the code is...
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1.0
I liked
  • Because it is practical
I didn't like
  • Online service
#1152787
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I am extremely sorry to have stumbled upon One Travel when booking, for the first time, a round trip ticket to Dallas, TX. Leaches is to decent of a word to call these lack of character and money hungry loons. After buying my ticket through them, some time went by and...
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#1122244
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I purchased a ticket to go to my home country DOMINICA for Christmas to surprise my mom on 9/13/2017 through OneTravel. Literally 5 days later Dominica was directly hit by Maria a CAT 5 hurricane and was completely destroyed. My mom lost her roof and then her entire...
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#1119560
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Tried booking a flight for my daughter to come home for Christmas, I had the dates and time set, but did not see the site had set up an alt date that they were setting for me, hit return and saw the alt flight had been booked with no way to get out of the trip, called...
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I didn't like
  • That they change you a cancelation fee for less than 30 minutes
  • Terrible customer service
#1113952
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well I purchased tickets for 4 blocked dates when I received the confirmation it was only for one date of travel I requested a change or modification and was informed I would have to pay $460 in additional fees/ I could not talk to any one in America everyone on the...
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1.0
I didn't like
  • Scammers from india
#1089593
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