OneTravel Reviews and Complaints
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Customers don't like
- Terrible customer service
- Scam data on website
- Difficulty getting refund
Customers like
- This company and responsible
- Low price
- Last representative i spoke to
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I was simply trying to book a trip for 7 people. The online version did not allow over a 5 person booking. So i called...spent over 30 minutes while every name was read back to me letter by letter...and then after I provided my credit card..she said she took too long...
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My very strong advice is to avoid this company at all costs; you may think you’re saying money but in the long run it may cost you. I bought an international ticket for my daughter to travel to the US from Australia and cheapoair.com, (onetravel.com) was the cheapest,...
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This travel agent is a total fraud. Abviously they pay google big big bucks to come up as the first result even though I'm searching from Australia. Their price appeared competitive against other travel agencies because they only show in US dollars. And no where in the...
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Product
I HAVE BOOKED A FLIGHT ON OCT 2 FROM CANCUN TO MEXICO ON AEROMEXICO AM444 WHICH WAS USED , UNDER NAME OF ISIDORE DAVID AMAR HOWEVER HAD ALSO RESERVED A FLIGHT ON OCT 10 FROM MEXICO CITY TO MIAMI BUT CANT FIND ANY INFO/CONFIRMATION ETC I NEED TO KNOW ON WHICH AIRLINE I...
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Product
FROM:KAREN SUE MENEAR & CHRISTA DAWN MENEAR, 86 Henderson Drive, Philippi, WV 26416 DATE:June 21, 2018 REQUEST FOR REFUND OF ADDITIONAL EXPENSES INCURRED WHEN AMERICAN AIRLINES CANCELLED OUR FLIGHTS HOME FROM SARASOTA, FLORIDA, ON JUNE 18, 2018 I had flights already...
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BOB
aMERICAN AIRLINES IF THEY CANCELED YOUR FLIGHT THEY SHOULD BE RESPONSIBLE. YOU CAN GO ONTO THEIR WEBSITE AA.COM AND SUBMIT A CLAIM THROUGH THEIR CS LINK
I BOOKED A FLIGHT AND RENTAL CAR. I COULD NOT SEE MY SEAT ASSIGNMENT, SO I CALLED THEM. THEY SAID I HAD TO CALL THE AIRLINE. WHEN I CALLED THE AIRLINE, THEY TOLD ME I HAD TO PAY $220 MORE BEFORE THEY WOULD GIVE ME MY SEATS. I CALLED ONE TRAVEL BACK AND THEN THEY WANTED...
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Georgia
We are sorry to hear that you had an unsatisfactory experience. If you would please supply the booking number you were given when booking the reservation we would be happy to ...
I didn't like
- Are crooks
When I booked online I put my credit card exp number backwards without realizing it. so they call me back within 20 min of placing my order online. They asked me to give them all my information over again and by the end of the call I was till getting the same deal with...
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Georgia Gallarde
We would certainly be happy to look into your concerns but we will need some additional information such as the booking number you were given for the reservation
OneTravel - Good experience
Had to rebook the flight to come home earlier
Extremely sketchy company. Hidden $75 fee not clearly stated on the website when all major online travel sites allow FREE 24 hour cancellation as do all travel agencies. Absolutely will never use One Travel again. They use fraudulent practices and make cancellation...
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Product
I didn't like
- Fraud rip-off cheat dishonest theft
Similar to OneTravel
My wife booked a flight for her sick parents to come and stay with us in the US and seek medical attention while in our home, instead going directly to the airline, she decided to use one travel, to book their flight, once the tickets were bought and the flight...
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Select Reason
Please supply the eight digit booking number you were given at the time of booking so we can research your concerns.