Product: Onetravel Customer Care Clear all filters (18 of 18 reviews match)
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Worst experience of my life!!!Liars, cheats and idiots!!! Please heed my warning. If you don't mind being cheated, then go right ahead. If you value your hard earned money, they stay away from this site. They will use every dirty trick in the book to steal anything...
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dpakmoo
dpakmoo

they also have this cooky attitude because they know bbb will close the case because you are past your one year warrany! I hope people do not run to them and spend their tax m...

1.0
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Onetravel Customer Care
#1004291
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There is a category 4 storm hitting the bahamas and One travel has spent 90 minutes with me on the phone and basically keep telling me that they can't do anything and I have to call the airline.Then after the 90 minutes, the guy told me to quick talking in a loud voice...
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Onetravel Customer Care
#931606
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We recently traveled to Maui, HI with booking thru One Travel.We boarded in ORD with a 1h 26m layover in SFO. We had to transfer from United Airlines to Hawaiian Airlines. We were never informed that Hawaiian Airlines is in the International terminal. The plane was...
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Onetravel Customer Care
I didn't like
  • Lack of information
#923318
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Onetravel Customer Care Review

#937523
1.8
Details
Will never use this agency AGAIN! HORRIBLE SERVICE !customer service rep has no clue to whats goin on false advertising,hard time getting refund !!!!
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My first complaint is that you use people people from India for customer service agents who can barely be understood and sound like robots. They spoke in a monotone and you could tell that they didn't give a *** about customers from the very beginning. I was buying...
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1.0
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Onetravel Customer Care
I didn't like
  • Misleading about insurance
#871958
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the worst site ever.price fraud . false advertising. very bad customer service. painful refund . *** they should go to ***.. blelelelel . they have no matter of handling business non so ever. i can not believe this is a us company. a punch of trash. im not sure where...
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1.0
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Onetravel Customer Care
#856551
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dear sir /madame one travel , iam senior handycapped i have a very sad bad disappointed experienced w/one travel call center. our booking no 34624262 flight may 14 return june 6 lax hon lax we have been away away from the big island for 16 long years because i got...
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Anonymous
Anonymous

How was this racist? Why do you think you are special because you consider yourself to be handicapped?

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Onetravel Customer Care
#855982
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I will never, never deal with One Travel again. 3 hours of misinformation..finally...... called Spirit directly...
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Anonymous
Anonymous

My name is Georgia Gallarde and I am part of the Escalation Team for OneTravel. In your blog you don't mention exactly what has occurred to make you so unhappy. If you would l...

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Onetravel Customer Care
#847063
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Worse customer service ever, provided by Werner, not professional at all, bad attitude, not willing to assit and provide a resolution to my problem, and when I asked to talk to a supervisor he said no one its available, a supervisor named Braeden supposed to call me...
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Onetravel Customer Care
#846248
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i had worst experience in my life today with one travel no customer service no help no care they do not care about customer i had an issue i called i told them what happened they said they cannot help because they do not know what to do and they cloes the ohnoe...
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1.0
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Onetravel Customer Care
#631773
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My parents are 86 and 92. They were planning to visit my brother in Alaska and booked through OneTravel in January. There was a change in carriers on the first leg of their trip. My mom called in March to let OneTravel know and they said it would all be taken care...
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Anonymous
lee

they are the worst customer service agents who cant even speak english!!

Onetravel Downs, Kansas
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Onetravel Customer Care
#519903
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