OneTravel - MAJOR SCAM
I booked flights to Denver for myself and 3 of my grandchildren and within 2 hours realized that the date I had put in was wrong. I tried to call and correct it but they would not take me calls and deleted my e-mails.
I tried again the next day before the 24 hour period to make changes was up and it was the same. I called my credit card company and told them to deny the charges but they would only let me refute them and now I am in a big hassle trying to prove that I cancelled within the 24 hr.
cancellation period. The Better Business Bureau should shut them down!!!
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $1100.
Preferred solution: Full refund.
OneTravel Cons: No assistance, Very poor customer service.
Location: 10416 Soaring Eagle Dr, Riverview, FL 33578, USA
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Comments
Please avoid publishing any personal information and promotional content
You didn't put the wrong dates . One way travel changes the dates . Total rip off