When booking air reservations I was directed to this site. There was a bait and switch on airfares, and then when I booked and could not select seats, I called their toll free number and have been on hold for 3 HOURS!
Clearly a scam as they tell you you must contact them within 2 hours to cancel a reservation.
I have since been on the phone with American Express, and of course they have already submitted the charges for authorization. Can't wait to get one of their "courteous travel consultants" on the line after more than 3 hours of waiting.