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I booked flights to Denver for myself and 3 of my grandchildren and within 2 hours realized that the date I had put in was wrong. I tried to call and correct it but they would not take me calls and deleted my e-mails. I tried again the next day before the 24 hour...
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1.0
I didn't like
  • No assistance
  • Very poor customer service
#1077348
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I wish I had read these reviews, now it is too late, the costumer service seems nice but they are tricksters, if you want to overpay for your flight this is the right site. I found a good deal, then it disappeared before I could pay, I called costumer service, they...
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1.0
I liked
  • Last representative i spoke to
#1076821
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When I booked my flight from LAX to PUJ the rates that came up magically changed in the 5 minutes it took to input and purchase tickets. I agreed to the additional charge, what I missed was that my connecting flight was not the flight I had originally chosen. I called...
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1.4
I didn't like
  • No us customer service
  • Scam on price changes
  • Difficulty making changes in first 24 hours
#1075918
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Onetravel - Not happy

Onetravel
#1070088
Onetravel - Not happy
1 of 1
Hi I need change my ticket how much charge it I want to know
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Onetravel - They charged me cancellation fee!

Onetravel
#1056979
1.6
They said I had to pay cancellation fee so I could get refund. Because Air Canada would not let me go. Now they say it will take 2-3 billing cycles to get refund back?? I think I was scammed 2 times. D. Rose
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Onetravel - Expensive change letter 75$ for just a letter

Onetravel
#1040677
Need help to gey an urgent refund they charge me for a leyter change 75 dollars and want to charge me for my 1st bagagge anybody have an idea how to get my money back dont want to yravel with them no more
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Onetravel Flight Booking Review

Onetravel
#1002469
1.0
This rap off company please don't used them they just still your information i just try to buy ticket they took all my credit card information and they no sell me the ticket The opposed they call me and they try to sell me the ticket for different price so don't dill with them
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the flight offered looked OK however the layover in Chicago was a 24 hour layover I looked at time of departure, not the second leg date It cost me $200 to make the change now the flight has been canceled all together a waste of time I will never use them again...
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#1072845
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Booked flights for 3 people to Fuerteventura, checked then double and tripled checked, the proceeded to checkout and made payment, when we printed out the tickets we noticed it was then to another airport and not where we had accomodation paid for. When we finally...
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#1065947
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I made a reservation on line to travel to Colombia with cheapoair/onetrave and I included the baggage for a total of $1,305. Then I noticed in my credit card I got charge an extra $208 from Spirit Airlines ( which is the company cheapoair /onetrave selected ). I have...
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1.0
#1065850
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Onetravel - Terrible Service
We requested a cancellation of one of our tickets in April. Because it was not cancelled within 24 hours, we would only receive about $200 from the refund for a $800 ticket. This was already very upsetting, but we waited and after a few weeks we gave the company a call...
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1.0
#1064558
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Website was easy enough but I selected refundable ticket and when I had to change the dates of travel, OneTravel was going to charge almost double their online quoted price for a ticket change and then charge another $300 as a change fee. When I said, to cancel the...
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1.0
I didn't like
  • No refunds
  • Incompetencies
  • Customer service
#1064440
Reply to reviews
Well I have used one travel on 2 occasions. One for air fair and the latest for hotel. I set up a reservation via their site for a hotel in London. I confirmed reservation with them before travel and they said all was good. I get to the hotel staff is very nice and...
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I didn't like
  • No response other than automatic email
  • Very poor customer service
#1058721
Reply to reviews
Onetravel - ONE TRAVEL & CHEAP O AIR Atrocious service, FRAUD
Onetravel - ONE TRAVEL & CHEAP O AIR Atrocious service, FRAUD
Onetravel - ONE TRAVEL & CHEAP O AIR Atrocious service, FRAUD
Onetravel - ONE TRAVEL & CHEAP O AIR Atrocious service, FRAUD
Onetravel - ONE TRAVEL & CHEAP O AIR Atrocious service, FRAUD
I never write reviews and here I registered only to write this one. I present here my email that I wrote to One Travel as well as my little "research" on their part. I booked a ticket, got charged for it. Cancelled the ticket 8 min after booking, since the whole...
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Anonymous
smokey

Okay so I was booking a flight, decided to review some issues, found your complaint about not letting you know about the cancel fees, hidden, blah blah blah, well I got worrie...

1.0
I didn't like
  • Fraud lies dishonesty
#1057723
Reply to reviews