Submit ›
or
1.4 Based on 33 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Great web site 1
    • I like nothing 1
    • This company and responsible 1
  • Customers don't like
    • Difficulty getting refund 7
    • Price fraud 5
    • Scam data on website 4

After months of having purchased an international trip CCS - SYD / SYD - CCS under two different bookings (29520871and 29520836) I realized I had miscalculated the stopover on return in Santiago, meaning I was to leave Santiago before I actually arrived in Santiago. I blame myself for this but am surprised that OneTravel system wouldn't warm me of such overlap when working out the trip being the two bookings made under the same passenger and on... Read more

Was this review helpful? 0 0

I will never, never deal with One Travel again. 3 hours of misinformation..finally...... called Spirit directly... Read more

Was this review helpful? 0 0

Worse customer service ever, provided by Werner, not professional at all, bad attitude, not willing to assit and provide a resolution to my problem, and when I asked to talk to a supervisor he said no one its available, a supervisor named Braeden supposed to call me back, that never happened. I called back and a girl named Teresa told me that the supervisor noted on the system that there was nothing he can do for me. I am very disappointed, I... Read more

Was this review helpful? 0 0

Worse customer service ever provided by Werner, not proffetional at all, bad attitude, and when I asked to talk to a supervisor, he say no one its available, a supervisor was supposed to call me back whithin 2 hours that never happened, I called back and a lady named Teresa told me that the suppervisor named Braeden noted on the system that there was nothing he can do for me. I do not recommend this company I always thought century link had... Read more

Was this review helpful? 0 0

I booked a flight and was quoted a price which I accepted. I then changed the departure date and was told that it would be an additional $22 which I agreed to. However, when I checked my online bank statement, there were two additional separate charges. I tried calling customer support and was told that they would connect me to billing. The call was disconnected. I tried again and asked for a number for the billing department and was... Read more

Was this review helpful? 0 0

PLEASE---PLEASE HELP ME!!!!!!!!!!!!!!!!!!!!! I made my car reservation from your website & paid from your website along with, & at the same time as my flight reservations. I just got off the phone with Advantage & was told very clearly that their office in RSW will be closed both when I arrive on 5/11 & when I leave on 5/25. I NEED A CAR WHEN I ARRIVE RSW 5/11/16 AT 11PM---& I NEED TO TURN IT IN AT 3AM 5/25 WHEN I LEAVE. ADVANTAGE HAS JUST... Read more

Was this review helpful? 0 0

Last sunday I bought a plane ticket round trip Lima-Miami-Lima per $ 602.70 and yesterday I canceled it, because they did not give me a right information about stops between the origen and destination place. They offered me return my money back in 15 days, but is the case than today this company double me over $ 574.70 I am frustrated and very upset with this behavior. Be careful future buyers. William Lopez Vega Read more

Was this review helpful? 0 0

Onetravel Flight Booking Review from Singapore, Singapore
1 of 3

Think twice b4 booking. I had my bookings confirmed.. With airlines booking number. But the next morning when I woke up..I was greeted with an email saying that the Airline did not confirm my order and asked me to choose a much more expensive deal or cancel the booking. Then I called the Airline to check if my bookings was made..Korean Airlines confirmed that there was such booking n they will reserve my booking till 26th April if Onetravel.com... Read more

Was this review helpful? 0 0

They fraudulently charge your credit card and then when you dispute, they give you non functioning "customer billing" numbers. They only have a shell company in the USA, but operate from India. Making it very very difficult to get any traction or refunds. Research them. There is MUCH about them on the internet. They have been ripping people off over and over. I am filing with the BBB of Nevada. They operate an office there as 1050 E. Flamingo... Read more

Was this review helpful? 0 0

It's been a month now of trying to get the double charges off my credit card from ONETRAVEL.COM. 2 tickets with a comfort seat upgrade on United from NOLA to Denver should've been about 700$. I was charged $$$$1644.00 They don't respond to calls or emails. I got one woman on the phone 2 weeks ago, that said shed investigate and call me back. NOTHING! you can barely understand the peopkle that answer the phones since they are all in India and... Read more

Was this review helpful? 0 0
Did not find what you were looking for?
 
×
You are reading about Onetravel.
Filing a new complaint about
×